:root{color:#17211f;font-synthesis:none;text-rendering:optimizelegibility;--ink:#17211f;--muted:#687470;--line:#e4e8e5;--surface:#fff;--canvas:#f6f7f5;--forest:#153f38;--forest-2:#205e51;--mint:#dff3ea;--mint-strong:#52a98c;--coral:#f06f52;--coral-pale:#fff0eb;--amber:#b76c12;--amber-pale:#fff4df;--shadow:0 1px 2px #1126210a, 0 10px 30px #1126210d;background:#f6f7f5;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:var(--canvas);min-width:320px;min-height:100vh;margin:0}button,input,textarea{font:inherit}button{color:inherit}button:focus-visible,input:focus-visible,textarea:focus-visible{outline-offset:2px;outline:3px solid #52a98c52}h1,h2,h3,p{margin-top:0}button{cursor:pointer}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.app-shell{grid-template-columns:248px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{z-index:30;color:#eaf2ef;background:#102a26;border-right:1px solid #24413c;flex-direction:column;height:100vh;padding:25px 16px 18px;display:flex;position:sticky;top:0}.sidebar-head{justify-content:space-between;align-items:center;min-height:44px;padding:0 10px;display:flex}.brand{align-items:center;gap:11px;display:flex}.brand-mark{color:#102a26;letter-spacing:-.06em;background:#c9f17b;border-radius:11px;place-items:center;width:34px;height:34px;font-size:18px;font-weight:850;display:grid}.brand-name{color:#fff;letter-spacing:-.035em;font-size:19px;font-weight:740}.navigation{margin-top:40px}.nav-label{color:#7f9a94;letter-spacing:.12em;text-transform:uppercase;margin:0 12px 10px;font-size:10px;font-weight:750}.nav-item{color:#aebfbb;text-align:left;background:0 0;border:0;border-radius:10px;align-items:center;gap:12px;width:100%;min-height:44px;margin-bottom:4px;padding:0 12px;font-size:14px;font-weight:560;transition:all .15s;display:flex}.nav-item:hover{color:#fff;background:#ffffff0f}.nav-item.active{color:#fff;background:#1d453e;box-shadow:inset 3px 0 #c9f17b}.nav-item svg{flex:none}.nav-count{color:#1d2826;background:#c9f17b;border-radius:99px;place-items:center;min-width:22px;height:22px;margin-left:auto;font-size:11px;font-weight:800;display:grid}.sidebar-bottom{margin-top:auto}.account-card{color:#aebfbb;border-top:1px solid #28463f;align-items:center;gap:10px;margin-top:14px;padding:14px 10px 4px;display:flex}.account-copy{flex:1;gap:2px;min-width:0;display:grid}.account-copy strong{color:#fff;font-size:13px}.account-copy small{font-size:11px}.sidebar-scrim{display:none}.mobile-only{display:none!important}.workspace{min-width:0;min-height:100vh}.topbar{border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffffe6;justify-content:space-between;align-items:center;gap:20px;height:72px;padding:0 34px;display:flex}.workspace-switcher-wrap{margin-right:auto;position:relative}.business-switcher{text-align:left;background:0 0;border:0;border-radius:12px;align-items:center;gap:10px;padding:6px 8px 6px 0;display:flex}.business-switcher:hover{background:#f4f7f5}.business-symbol{color:#fff;background:var(--forest-2);border-radius:10px;place-items:center;width:34px;height:34px;font-size:11px;font-weight:800;display:grid}.business-switcher>span:nth-child(2){gap:1px;display:grid}.business-switcher small{color:var(--muted);font-size:10px}.business-switcher strong{font-size:13px}.switcher-chevron{color:#82908c;margin-left:4px}.workspace-menu{z-index:40;border:1px solid var(--line);background:#fff;border-radius:16px;width:min(380px,100vw - 36px);padding:18px;position:absolute;top:calc(100% + 12px);left:0;box-shadow:0 18px 50px #11262124}.workspace-menu h2{letter-spacing:-.03em;margin:0 0 8px;font-size:18px}.workspace-menu p{color:var(--muted);margin:0;font-size:13px;line-height:1.55}.workspace-menu-control,.workspace-menu-note{background:#f8fbf9;border:1px solid #dce6e1;border-radius:13px;margin-top:16px;padding:14px}.workspace-menu-control{gap:12px;display:grid}.workspace-menu-control>span,.workspace-menu-note{color:#45534f;font-size:12px;line-height:1.55}.workspace-menu-control .cl-organizationSwitcherTrigger{justify-content:space-between;width:100%}.topbar-actions{align-items:center;gap:14px;display:flex}.preview-pill{color:#52635e;background:#f8fbf9;border:1px solid #dce6e1;border-radius:99px;align-items:center;gap:7px;padding:7px 10px;font-size:11px;font-weight:650;display:flex}.preview-pill>span{background:#52a98c;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 3px #daf1e8}.icon-button{background:0 0;border:1px solid #0000;border-radius:10px;place-items:center;width:38px;height:38px;padding:0;display:grid;position:relative}.icon-button:hover{background:#f0f3f1}.notification-button{border-color:var(--line);background:#fff}.notification-dot{background:var(--coral);box-sizing:content-box;border:2px solid #fff;border-radius:50%;width:6px;height:6px;position:absolute;top:7px;right:8px}.notification-wrap{position:relative}.notification-menu{z-index:45;border:1px solid var(--line);background:#fff;border-radius:16px;width:min(420px,100vw - 36px);position:absolute;top:calc(100% + 12px);right:0;overflow:hidden;box-shadow:0 18px 50px #11262124}.notification-menu-heading{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:16px;padding:18px 18px 14px;display:flex}.notification-menu-heading h2{letter-spacing:-.03em;margin:0;font-size:18px}.notification-menu-heading>span{color:#246d59;background:#e6f6ef;border-radius:99px;flex:none;padding:6px 9px;font-size:10px;font-weight:750}.notification-list{max-height:430px;display:grid;overflow:auto}.notification-row{text-align:left;background:#fff;border:0;border-bottom:1px solid #edf0ee;grid-template-columns:10px minmax(0,1fr) auto;align-items:start;gap:12px;padding:15px 18px;display:grid}.notification-row:hover{background:#f8fbf9}.notification-status-dot{background:#52a98c;border-radius:50%;width:9px;height:9px;margin-top:5px}.notification-row.attention .notification-status-dot{background:var(--coral)}.notification-row.setup .notification-status-dot{background:#c58a27}.notification-row>span:nth-child(2){gap:4px;min-width:0;display:grid}.notification-row strong{font-size:13px}.notification-row small{color:var(--muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:11px;line-height:1.45;display:-webkit-box;overflow:hidden}.notification-row em{color:#8a9692;white-space:nowrap;font-size:10px;font-style:normal}.notification-empty{color:var(--muted);margin:0;padding:18px;font-size:12px;line-height:1.6}.menu-button{display:none}.page{max-width:1300px;margin:0 auto;padding:44px 44px 64px}.page-heading{justify-content:space-between;align-items:flex-end;gap:32px;margin-bottom:30px;display:flex}.eyebrow,.section-kicker{color:#7d8a86;letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:750}.page-heading .eyebrow{margin-bottom:8px}.page-heading h1{letter-spacing:-.045em;margin-bottom:7px;font-size:clamp(28px,3vw,38px);line-height:1.12}.page-heading p:last-child{color:var(--muted);margin-bottom:0;font-size:14px}.primary-button,.secondary-button,.send-button{border-radius:10px;justify-content:center;align-items:center;gap:9px;min-height:42px;padding:0 17px;font-size:13px;font-weight:700;display:inline-flex}.primary-button{border:1px solid var(--forest);color:#fff;background:var(--forest);box-shadow:0 6px 18px #153f3829}.primary-button:hover{background:#0d332c}.secondary-button{background:#fff;border:1px solid #d9e1de;min-height:36px}.secondary-button:hover{background:#f6f8f7}.metrics{grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:20px;display:grid}.metric-card{border:1px solid var(--line);background:var(--surface);min-width:0;min-height:126px;box-shadow:var(--shadow);border-radius:15px;grid-template-columns:42px 1fr auto;align-items:center;gap:14px;padding:22px;display:grid}.metric-icon{border-radius:12px;place-items:center;width:42px;height:42px;display:grid}.metric-icon.warm{color:#675322;background:#f6edcd}.metric-icon.coral{color:#b44b35;background:var(--coral-pale)}.metric-icon.green{color:#1c7660;background:var(--mint)}.metric-card>div{gap:5px;display:grid}.metric-card small{color:var(--muted);font-size:11px}.metric-card strong{letter-spacing:-.035em;font-size:27px;line-height:1}.metric-trend,.metric-link{color:#77847f;white-space:nowrap;align-self:end;font-size:10px}.metric-trend.positive{color:#278069;align-items:center;gap:3px;display:flex}.metric-link{color:var(--forest-2);background:0 0;border:0;padding:0;font-weight:700}.overview-grid{grid-template-columns:minmax(0,1.25fr) minmax(330px,.75fr);gap:20px;display:grid}.panel{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);border-radius:15px}.panel-heading{justify-content:space-between;align-items:flex-start;gap:20px;padding:24px 24px 18px;display:flex}.section-kicker{color:#6e7b77;margin-bottom:6px;font-size:9px;display:block}.panel-heading h2{letter-spacing:-.025em;margin-bottom:0;font-size:17px}.progress-copy{color:var(--forest-2);font-size:11px;font-weight:700}.progress-track{background:#edf0ee;border-radius:99px;height:5px;margin:0 24px 12px;overflow:hidden}.progress-track span{border-radius:inherit;background:var(--mint-strong);width:25%;height:100%;display:block}.progress-track span.progress-half{width:50%}.setup-list{padding:0 10px 12px}.setup-row{width:100%;color:var(--ink);text-align:left;background:0 0;border:0;border-top:1px solid #edf0ee;grid-template-columns:34px 1fr 18px;align-items:center;gap:13px;padding:13px 14px;display:grid}.setup-row:hover{background:#f8faf9;border-radius:10px}.step-number{color:#687570;border:1px solid #dbe2df;border-radius:50%;place-items:center;width:29px;height:29px;font-size:11px;font-weight:750;display:grid}.step-number.done{color:#176c57;background:#e6f6ef;border-color:#b9e2d4}.setup-copy{gap:3px;display:grid}.setup-copy strong{font-size:13px}.setup-copy small{color:var(--muted);font-size:11px}.text-button{color:var(--forest-2);background:0 0;border:0;padding:4px 0;font-size:11px;font-weight:750}.attention-list{padding:0 10px 12px}.attention-row{text-align:left;background:0 0;border:0;border-top:1px solid #edf0ee;align-items:center;gap:12px;width:100%;padding:15px 14px;display:flex}.attention-row:hover{background:#f8faf9;border-radius:10px}.avatar{color:#24463f;background:#dcece6;border-radius:50%;flex:none;place-items:center;width:38px;height:38px;font-size:11px;font-weight:800;display:grid}.attention-row:nth-child(2) .avatar,.conversation-row:nth-child(3) .avatar{color:#86503b;background:#f6e2d8}.avatar-small{width:31px;height:31px;font-size:9px}.avatar-large{width:58px;height:58px;font-size:15px}.attention-copy{flex:1;gap:5px;min-width:0;display:grid}.attention-copy>span{justify-content:space-between;gap:12px;display:flex}.attention-copy strong{font-size:12px}.attention-copy small{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;font-size:10px;overflow:hidden}.overview-empty-copy{color:var(--muted);margin:0;padding:18px 14px 22px;font-size:12px;line-height:1.55}.connection-banner{text-align:left;background:#eff8f4;border:1px solid #cfe2da;border-radius:14px;grid-template-columns:42px 1fr auto;align-items:center;gap:15px;width:100%;margin-top:20px;padding:17px 20px;display:grid}.connection-banner:hover{background:#e8f6f0;border-color:#a9d2c2}.whatsapp-mark{color:#fff;background:#269c76;border-radius:12px;place-items:center;width:40px;height:40px;font-weight:850;display:grid}.connection-banner strong{margin-bottom:4px;font-size:12px;display:block}.connection-banner p{color:#64736e;margin:0;font-size:11px}.connection-status{color:#246d59;align-items:center;gap:7px;font-size:10px;font-weight:750;display:flex}.connection-status>span{background:#35a681;border-radius:50%;width:7px;height:7px}.channels-page{max-width:1180px;margin:0 auto}.channels-page>.channel-card+.channel-card{margin-top:20px}.channels-heading{align-items:center}.channel-stage-badge,.channel-health{color:#246d59;background:#e6f6ef;border-radius:99px;align-items:center;gap:8px;font-size:11px;font-weight:750;display:inline-flex}.channel-stage-badge{padding:9px 13px}.channel-stage-badge>span{background:#35a681;border-radius:50%;width:7px;height:7px}.channel-card{overflow:hidden}.channel-card-body{gap:16px;padding:24px;display:grid}.channel-card-body>h2,.channel-card-body>p{margin:0}.channel-card-body>h2{font-size:18px}.channel-card-body>p{color:var(--muted);font-size:14px;line-height:1.6}.channel-card-body>button{justify-self:start}.channel-card-footer .channel-limit-note{margin:0}.channel-health-disconnected{color:#76521e;background:var(--amber-pale)}.channel-card-header{border-bottom:1px solid var(--line);grid-template-columns:48px minmax(0,1fr) auto;align-items:center;gap:16px;padding:24px;display:grid}.channel-card-header .whatsapp-mark{border-radius:14px;width:48px;height:48px}.channel-card-header h2,.channel-card-header p{margin:0}.channel-card-header h2{margin-bottom:4px;font-size:18px}.channel-card-header p{overflow-wrap:anywhere;color:var(--muted);font-size:12px;line-height:1.5}.channel-health{padding:8px 12px}.channel-card-grid{grid-template-columns:1fr 1fr;display:grid}.channel-card-grid>section{min-width:0;padding:28px}.channel-card-grid>section+section{border-left:1px solid var(--line)}.channel-card-grid h3{margin-bottom:20px;font-size:15px}.channel-checks{gap:15px;display:grid}.channel-checks>div{color:#35413e;align-items:center;gap:11px;font-size:12px;display:flex}.channel-check-icon{color:#176c57;background:#e6f6ef;border-radius:50%;place-items:center;width:27px;height:27px;display:grid}.channel-next-steps ol{counter-reset:production-step;gap:13px;margin:0;padding:0;list-style:none;display:grid}.channel-next-steps li{color:#4e5c57;counter-increment:production-step;grid-template-columns:26px 1fr;align-items:center;gap:10px;font-size:12px;display:grid}.channel-next-steps li:before{content:counter(production-step);color:#687570;border:1px solid #dbe2df;border-radius:50%;place-items:center;width:26px;height:26px;font-size:10px;font-weight:750;display:grid}.channel-limit-note{color:#76521e;background:var(--amber-pale);border:1px solid #efd9af;border-radius:12px;align-items:flex-start;gap:12px;margin:0 24px 24px;padding:16px;display:flex}.channel-limit-note svg{flex:none}.channel-limit-note strong{margin-bottom:4px;font-size:12px;display:block}.channel-limit-note p{color:#826632;margin:0;font-size:13px;line-height:1.55}.inbox-page{background:#fff;grid-template-columns:330px minmax(420px,1fr) 268px;height:calc(100vh - 72px);display:grid;overflow:hidden}.inbox-list-panel,.thread-panel,.details-panel{min-width:0;min-height:0}.inbox-list-panel{border-right:1px solid var(--line);flex-direction:column;display:flex}.inbox-title-row{justify-content:space-between;align-items:center;padding:27px 22px 18px;display:flex}.inbox-title-row .eyebrow{margin-bottom:5px;font-size:9px}.inbox-title-row h1{letter-spacing:-.04em;margin:0;font-size:23px}.search-box{color:#82908b;background:#f8faf9;border:1px solid #dfe4e1;border-radius:9px;align-items:center;gap:9px;height:40px;margin:0 18px 16px;padding:0 12px;display:flex}.search-box input{width:100%;color:var(--ink);background:0 0;border:0;outline:0;font-size:12px}.search-box input::placeholder{color:#8e9995}.filter-tabs{border-bottom:1px solid var(--line);gap:5px;padding:0 18px 13px;display:flex}.filter-tabs button{color:#66736f;background:0 0;border:0;border-radius:7px;align-items:center;gap:6px;padding:7px 10px;font-size:11px;font-weight:650;display:flex}.filter-tabs button.active{color:var(--forest);background:#eaf3ef}.filter-tabs span{color:#9b422f;background:#fbe2db;border-radius:99px;place-items:center;min-width:18px;height:18px;font-size:9px;display:grid}.inbox-summary-tabs{justify-content:flex-start}.inbox-summary-tabs button{cursor:default}.inbox-summary-tabs button:not(.active){color:#6e7a76;background:#f5f7f6}.conversation-list{overflow-y:auto}.conversation-row{text-align:left;background:#fff;border:0;border-bottom:1px solid #edf0ee;gap:11px;width:100%;padding:15px 18px;display:flex}.conversation-row:hover{background:#f9faf9}.conversation-row.selected{box-shadow:inset 3px 0 var(--mint-strong);background:#eef6f3}.conversation-copy{flex:1;gap:5px;min-width:0;display:grid}.conversation-name,.conversation-preview{justify-content:space-between;align-items:center;gap:10px;display:flex}.conversation-name strong{font-size:12px}.conversation-name small{color:#85918d;font-size:9px}.conversation-preview small{color:#6b7773;white-space:nowrap;text-overflow:ellipsis;font-size:10px;overflow:hidden}.conversation-preview b{color:#fff;background:var(--coral);border-radius:99px;place-items:center;min-width:18px;height:18px;font-size:9px;display:grid}.state-badge{color:#5c6965;background:#f0f2f1;border-radius:99px;align-items:center;gap:5px;width:fit-content;padding:4px 7px;font-size:8px;font-weight:700;display:inline-flex}.state-badge>span{background:#8c9894;border-radius:50%;width:5px;height:5px}.state-badge.needs-a-person{color:#9b452f;background:var(--coral-pale)}.state-badge.needs-a-person>span{background:var(--coral)}.state-badge.ai-handling{color:#276b58;background:#e5f4ee}.state-badge.ai-handling>span{background:#42a381}.state-badge.human-handling{color:#765718;background:#fff3dc}.state-badge.human-handling>span{background:#c98a25}.thread-panel{background:#f8f9f8;flex-direction:column;display:flex}.thread-header{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;gap:16px;min-height:70px;padding:0 20px;display:flex}.thread-person,.thread-person>span:last-child{align-items:center;gap:10px;display:flex}.thread-person>span:last-child{flex-direction:column;align-items:flex-start;gap:3px}.thread-person strong{font-size:12px}.thread-person small{color:var(--muted);font-size:9px}.thread-actions{align-items:center;gap:8px;display:flex}.thread-body{flex:1;padding:22px clamp(20px,4vw,52px);overflow-y:auto}.day-divider{color:#8a9591;align-items:center;gap:12px;margin:5px 0 20px;font-size:9px;display:flex}.day-divider:before,.day-divider:after{content:"";background:#e3e7e5;flex:1;height:1px}.message{background:#fff;border:1px solid #e0e5e2;border-radius:4px 13px 13px;width:fit-content;max-width:min(72%,490px);margin-bottom:14px;padding:11px 13px 8px;box-shadow:0 2px 9px #2037310a}.message.ai{background:#eaf5f1;border-color:#cfe5dc;border-radius:13px 4px 13px 13px;margin-left:auto}.message.assistant-review-draft{background:#f3faf7;border-style:dashed}.draft-actions{justify-content:flex-end;margin-top:10px;display:flex}.draft-actions .secondary-button{min-height:30px;padding:0 10px;font-size:10px}.message-sender{color:#28715d;text-transform:uppercase;letter-spacing:.05em;align-items:center;gap:5px;margin-bottom:6px;font-size:8px;font-weight:800;display:flex}.message p{color:#35413e;margin-bottom:5px;font-size:11px;line-height:1.55}.message>small{color:#8a9591;text-align:right;font-size:8px;display:block}.handover-card{background:#fff7f4;border:1px solid #f0d2ca;border-radius:11px;gap:11px;max-width:500px;margin:23px auto;padding:13px 15px;display:flex}.handover-icon{color:#b5503a;background:#fee5de;border-radius:8px;flex:none;place-items:center;width:30px;height:30px;display:grid}.handover-card strong{margin-bottom:4px;font-size:10px;display:block}.handover-card p{color:#7a6762;margin:0;font-size:9px;line-height:1.45}.composer{border-top:1px solid var(--line);background:#fff;padding:12px 20px 18px}.replying-as{color:#687570;align-items:center;gap:6px;margin-bottom:8px;font-size:9px;display:flex}.replying-as button{color:#71807b;background:0 0;border:0;margin-left:auto;padding:0;font-size:9px}.status-dot{background:#35a681;border-radius:50%;width:6px;height:6px}.composer-box{background:#fff;border:1px solid #dce2df;border-radius:11px;overflow:hidden}.composer textarea{resize:none;width:100%;min-height:58px;color:var(--ink);border:0;outline:0;padding:12px;font-size:11px}.composer-actions{justify-content:flex-end;align-items:center;gap:12px;min-height:38px;padding:5px 7px 7px;display:flex}.composer-actions>span{color:#99a29f;font-size:8px}.send-button{color:#fff;background:var(--forest);border:0;min-height:31px;padding:0 12px;font-size:10px}.send-button:disabled{cursor:not-allowed;opacity:.45}.details-panel{border-left:1px solid var(--line);background:#fff;overflow-y:auto}.live-inbox-state-page{place-items:center;min-height:calc(100vh - 72px);display:grid}.live-inbox-state{justify-items:start;gap:12px;width:min(100%,620px);padding:38px;display:grid}.live-state-icon{width:48px;height:48px;color:var(--forest-2);background:var(--mint);border-radius:14px;place-items:center;margin-bottom:4px;display:grid}.live-inbox-state h1{letter-spacing:-.04em;margin:0;font-size:28px}.live-inbox-state>p:not(.eyebrow){max-width:540px;color:var(--muted);margin:0 0 8px;font-size:13px;line-height:1.6}.live-composer textarea:disabled{color:#8a9591;background:#f8faf9}.secure-note{color:#276b58;background:#edf8f4}.knowledge-page{max-width:1220px}.knowledge-heading{align-items:center}.knowledge-grid{grid-template-columns:minmax(280px,.72fr) minmax(460px,1.28fr);gap:20px;display:grid}.knowledge-list-panel,.knowledge-editor{overflow:hidden}.knowledge-list-panel>header,.knowledge-editor>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:18px;min-height:84px;padding:20px 22px;display:flex}.knowledge-list-panel h2,.knowledge-editor h2{letter-spacing:-.025em;margin:5px 0 0;font-size:18px}.knowledge-entry-list{max-height:560px;overflow-y:auto}.knowledge-entry{border:0;border-bottom:1px solid var(--line);text-align:left;background:#fff;justify-content:space-between;align-items:center;gap:16px;width:100%;padding:17px 20px;display:flex}.knowledge-entry:hover,.knowledge-entry.selected{background:#f2f8f5}.knowledge-entry.selected{box-shadow:inset 3px 0 var(--mint-strong)}.knowledge-entry>span:first-child{gap:5px;min-width:0;display:grid}.knowledge-entry strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.knowledge-entry small{color:var(--muted);font-size:10px}.knowledge-status{color:#7a6335;text-transform:capitalize;background:#f7efd9;border-radius:99px;flex:none;padding:5px 8px;font-size:9px;font-weight:750}.knowledge-status.published{color:#276b58;background:#e5f4ee}.knowledge-empty{min-height:270px;color:var(--muted);text-align:center;place-content:center;justify-items:center;gap:9px;padding:34px;display:grid}.knowledge-empty svg{color:var(--forest-2);margin-bottom:5px}.knowledge-empty strong{color:var(--ink);font-size:13px}.knowledge-empty p{max-width:240px;margin:0;font-size:11px;line-height:1.5}.knowledge-form{gap:18px;padding:24px;display:grid}.knowledge-form label{gap:8px;display:grid}.knowledge-form label>span{color:#4f5e59;font-size:11px;font-weight:700}.knowledge-form input,.knowledge-form select,.knowledge-form textarea{width:100%;color:var(--ink);font:inherit;background:#fff;border:1px solid #dce2df;border-radius:10px;outline:0;font-size:12px}.knowledge-form input,.knowledge-form select{height:43px;padding:0 12px}.knowledge-form textarea{resize:vertical;min-height:210px;padding:13px;line-height:1.6}.knowledge-form input:focus,.knowledge-form select:focus,.knowledge-form textarea:focus{border-color:#63a28d;box-shadow:0 0 0 3px #52a98c1f}.knowledge-actions{justify-content:flex-end;gap:10px;display:flex}.knowledge-error{color:#a64531;margin:0;font-size:11px}.knowledge-load-error{justify-content:space-between;align-items:center;gap:18px;padding:24px;display:flex}.assistant-test-page{max-width:1180px}.assistant-heading{align-items:center}.test-mode-badge{color:#416158;white-space:nowrap;background:#f4faf7;border:1px solid #d7e4df;border-radius:99px;align-items:center;gap:8px;padding:9px 12px;font-size:10px;font-weight:750;display:inline-flex}.test-mode-badge>span{background:var(--mint-strong);border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 4px #52a98c1f}.assistant-test-grid{grid-template-columns:minmax(380px,.95fr) minmax(420px,1.05fr);gap:20px;display:grid}.assistant-question-card,.assistant-result-card{min-height:420px;padding:28px}.assistant-question-card{flex-direction:column;align-items:flex-start;display:flex}.assistant-question-card h2,.assistant-result-card h2{letter-spacing:-.03em;margin:8px 0 22px;font-size:20px}.assistant-question-card textarea{width:100%;min-height:146px;color:var(--ink);font:inherit;resize:vertical;background:#fff;border:1px solid #dce2df;border-radius:11px;outline:0;padding:15px;font-size:13px;line-height:1.6}.assistant-question-card textarea:focus{border-color:#63a28d;box-shadow:0 0 0 3px #52a98c1f}.assistant-examples{flex-wrap:wrap;gap:7px;margin:14px 0 20px;display:flex}.assistant-examples button{color:#486159;background:#f7faf8;border:1px solid #dce5e1;border-radius:99px;padding:7px 10px;font-size:9px}.assistant-examples button:hover{background:#edf7f3;border-color:#9dc2b5}.assistant-question-card>.primary-button{width:100%;margin-top:auto}.assistant-question-card .knowledge-error{margin:0 0 14px}.assistant-result-card{flex-direction:column;display:flex}.assistant-result-empty,.assistant-result{flex:1;align-content:center;display:grid}.assistant-result-empty{color:var(--muted);text-align:center;justify-items:center;padding:24px}.assistant-result-empty h2{color:var(--ink);margin:16px 0 7px}.assistant-result-empty p,.assistant-result>p{max-width:430px;margin:0;font-size:11px;line-height:1.65}.assistant-result{align-content:start;padding-top:36px}.assistant-outcome{color:#276b58;background:#e5f4ee;border-radius:99px;align-items:center;gap:7px;width:fit-content;padding:7px 10px;font-size:9px;font-weight:800;display:inline-flex}.assistant-result.handover .assistant-outcome{color:#9b452f;background:var(--coral-pale)}.assistant-result h2{margin:18px 0 9px}.assistant-answer{color:#29443b;background:#eff8f4;border:1px solid #d5e8e0;border-radius:11px;padding:18px;font-size:13px!important}.assistant-source{border-top:1px solid var(--line);gap:4px;margin-top:18px;padding-top:16px;display:grid}.assistant-source span{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-size:9px}.assistant-source strong{font-size:11px}.assistant-source span:not(:first-child){margin-top:8px}.assistant-safety-note{color:#386355;background:#f2faf7;border:1px solid #d7e9e2;border-radius:11px;align-items:center;gap:10px;margin-top:18px;padding:14px 16px;display:flex}.assistant-safety-note p{margin:0;font-size:10px;line-height:1.5}.team-page{max-width:1180px}.team-heading{align-items:center}.team-grid{grid-template-columns:minmax(0,1fr) minmax(320px,.75fr);gap:20px;margin-bottom:20px;display:grid}.team-member-row{align-items:center;gap:14px;padding:0 24px 24px;display:flex}.team-member-copy{flex:1;gap:3px;min-width:0;display:grid}.team-member-copy strong{font-size:14px}.team-member-copy small{color:var(--muted);font-size:12px}.team-role-pill{color:#246d59;background:#e6f6ef;border-radius:99px;align-items:center;min-height:28px;padding:0 11px;font-size:11px;font-weight:750;display:inline-flex}.team-note{color:#246d59;background:#eff8f4;border:1px solid #cfe2da;border-radius:12px;align-items:flex-start;gap:12px;margin:0 24px 24px;padding:15px;display:flex}.team-note p{color:#4c625c;margin:0;font-size:12px;line-height:1.55}.role-list{gap:0;padding:0 24px 24px;display:grid}.role-list>div{border-top:1px solid var(--line);padding:16px 0}.role-list strong{margin-bottom:5px;font-size:13px;display:block}.role-list p{color:var(--muted);margin:0;font-size:12px;line-height:1.55}.team-management-panel{overflow:hidden}.team-controls-shell{padding:0 24px 24px}.team-controls-shell .cl-rootBox,.team-controls-shell .cl-cardBox,.team-controls-shell .cl-card{width:100%;max-width:none;box-shadow:none}.team-placeholder-control{padding:0 24px 24px}.team-placeholder-control p{color:var(--muted);margin:0;font-size:13px;line-height:1.6}.settings-page{max-width:1180px}.settings-heading{align-items:center}.settings-grid{grid-template-columns:minmax(0,1fr) minmax(340px,.85fr);gap:20px;margin-bottom:20px;display:grid}.settings-list{gap:0;margin:0;padding:0 24px 24px;display:grid}.settings-list>div{border-top:1px solid var(--line);grid-template-columns:minmax(130px,.5fr) minmax(0,1fr);gap:18px;padding:16px 0;display:grid}.settings-list dt{color:var(--muted);font-size:12px}.settings-list dd{color:var(--ink);margin:0;font-size:13px;font-weight:650}.settings-safe-list{gap:14px;padding:0 24px 24px;display:grid}.settings-safe-list>div{color:#246d59;background:#eff8f4;border:1px solid #cfe2da;border-radius:12px;align-items:flex-start;gap:11px;padding:14px;display:flex}.settings-safe-list span{color:#4c625c;font-size:12px;line-height:1.55}.settings-actions-panel{overflow:hidden}.settings-action-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;padding:0 24px 24px;display:grid}.settings-action-card{border:1px solid var(--line);text-align:left;background:#fff;border-radius:14px;grid-template-columns:42px minmax(0,1fr) 18px;align-items:center;gap:14px;min-width:0;padding:18px;display:grid}.settings-action-card:hover{background:#f8fbf9;border-color:#cfe2da}.settings-action-card>span:nth-child(2){gap:5px;min-width:0;display:grid}.settings-action-card strong{font-size:13px}.settings-action-card small{color:var(--muted);font-size:11px;line-height:1.45}.details-customer{text-align:center;padding:28px 20px 20px}.details-customer .avatar{margin:0 auto 12px}.details-customer h2{margin-bottom:4px;font-size:14px}.details-customer p{color:var(--muted);margin:0;font-size:9px}.detail-section{border-top:1px solid var(--line);padding:18px 20px}.detail-section h3{text-transform:uppercase;letter-spacing:.07em;margin-bottom:14px;font-size:10px}.detail-section dl{gap:12px;margin:0;display:grid}.detail-section dl>div{grid-template-columns:1fr 1.3fr;align-items:center;gap:10px;display:grid}.detail-section dt{color:#7b8783;font-size:9px}.detail-section dd{color:#35413e;text-align:right;margin:0;font-size:9px}.detail-section dd .state-badge{margin-left:auto}.preview-note{color:#5e6c67;background:#f1f5f3;border-radius:10px;gap:8px;margin:18px;padding:12px;display:flex}.preview-note svg{color:#3a816d;flex:none}.preview-note p{margin:0;font-size:9px;line-height:1.5}.placeholder-page{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:calc(100vh - 72px);display:flex}.placeholder-page h1{letter-spacing:-.04em;margin:0 0 10px;font-size:30px}.placeholder-page>p:last-child{max-width:470px;color:var(--muted);font-size:13px;line-height:1.65}.placeholder-icon{color:#25715c;background:var(--mint);border-radius:17px;place-items:center;width:58px;height:58px;margin-bottom:20px;display:grid}@media (width<=1120px){.inbox-page{grid-template-columns:300px minmax(400px,1fr)}.details-panel{display:none}}@media (width<=900px){.app-shell{grid-template-columns:1fr}.sidebar{width:264px;transition:transform .18s;position:fixed;left:0;transform:translate(-105%);box-shadow:18px 0 60px #03151040}.sidebar.open{transform:translate(0)}.sidebar-scrim{z-index:25;background:#05181373;border:0;width:100%;height:100%;position:fixed;inset:0}.sidebar-scrim.visible{display:block}.mobile-only,.menu-button{display:grid!important}.sidebar .icon-button{color:#fff}.topbar{padding:0 22px}.topbar .menu-button{margin-right:-5px}.workspace-switcher-wrap{margin-right:auto}.metrics{grid-template-columns:1fr 1fr}.metric-card:last-child{grid-column:1/-1}.overview-grid,.knowledge-grid,.assistant-test-grid,.team-grid,.settings-grid,.settings-action-grid{grid-template-columns:1fr}.inbox-page{grid-template-columns:285px minmax(390px,1fr)}}@media (width<=700px){.topbar{height:64px;padding:0 14px}.business-switcher small,.preview-pill{display:none}.business-switcher strong{font-size:12px}.page{padding:30px 18px 48px}.page-heading{flex-direction:column;align-items:flex-start;gap:18px}.page-heading .primary-button{width:100%}.metrics{grid-template-columns:1fr}.metric-card:last-child{grid-column:auto}.connection-banner{grid-template-columns:40px 1fr}.connection-status{grid-column:2}.channel-stage-badge{align-self:flex-start}.channel-card-header{grid-template-columns:48px 1fr}.channel-health{grid-column:2;justify-self:start}.channel-card-grid{grid-template-columns:1fr}.channel-card-grid>section+section{border-top:1px solid var(--line);border-left:0}.inbox-page{grid-template-columns:1fr;height:calc(100vh - 64px);overflow-y:auto}.inbox-list-panel{border:0;min-height:380px}.conversation-list{max-height:360px}.thread-panel{border-top:8px solid var(--canvas);min-height:680px}.thread-header{padding:0 14px}.thread-actions .state-badge{display:none}.thread-body{padding:20px 16px}.message{max-width:84%}.composer{padding-inline:12px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}.identity-controls{align-items:center;gap:10px;display:flex}.auth-page{background:radial-gradient(circle at 18% 22%, #c3f76640, transparent 28%), var(--canvas);grid-template-columns:minmax(320px,520px) auto;place-content:center;align-items:center;gap:clamp(36px,7vw,110px);min-height:100vh;padding:40px;display:grid}.auth-intro{max-width:520px}.auth-intro .brand-mark{border-radius:15px;place-items:center;width:52px;height:52px;margin-bottom:42px;font-size:25px;display:grid}.auth-intro h1{color:var(--ink);letter-spacing:-.055em;margin:8px 0 18px;font-size:clamp(36px,5vw,60px);line-height:.98}.auth-intro>p:last-child{max-width:430px;color:var(--muted);font-size:17px;line-height:1.6}.auth-status{color:var(--muted);font-weight:700}.auth-retry{margin-top:20px}@media (width<=820px){.auth-page{grid-template-columns:minmax(0,1fr);justify-items:center;padding:28px 18px}.auth-intro{text-align:center}.auth-intro .brand-mark{margin:0 auto 28px}}.whatsapp-signup{gap:16px;display:grid}.whatsapp-signup h3,.whatsapp-signup p{margin:0}.whatsapp-signup p{color:var(--muted);font-size:14px;line-height:1.6}.whatsapp-signup label{gap:8px;max-width:400px;font-size:14px;display:grid}.whatsapp-signup input{border:1px solid var(--line);border-radius:8px;min-width:0;padding:12px}.whatsapp-signup small{color:var(--muted);font-size:12px;line-height:1.5}.whatsapp-signup button{justify-self:start}.whatsapp-signup-options{border:1px solid var(--line);border-radius:10px;gap:12px;max-width:520px;margin:0;padding:16px;display:grid}.whatsapp-signup-options legend{padding:0 4px;font-weight:700}.whatsapp-signup-options label{align-items:center;gap:10px;max-width:none;display:flex}.whatsapp-signup-options input[type=radio]{min-width:auto;accent-color:var(--forest);margin:0;padding:0}.assistant-settings-card{gap:22px;margin-bottom:20px;padding:28px;display:grid}.assistant-settings-card h2{letter-spacing:-.035em;margin:8px 0;font-size:22px}.assistant-settings-card p{color:var(--muted);margin:0;font-size:12px;line-height:1.55}.assistant-control-grid{grid-template-columns:repeat(2,minmax(220px,1fr));gap:16px;display:grid}.assistant-control-grid label{gap:8px;display:grid}.assistant-control-grid label>span{color:#3b4945;font-size:11px;font-weight:720}.assistant-control-grid select,.assistant-control-grid textarea{width:100%;color:var(--ink);font:inherit;background:#fff;border:1px solid #dce2df;border-radius:11px;font-size:12px}.assistant-control-grid select{height:43px;padding:0 12px}.assistant-control-grid textarea{resize:vertical;min-height:92px;padding:12px;line-height:1.55}.assistant-control-grid select:focus,.assistant-control-grid textarea:focus{border-color:#63a28d;outline:0;box-shadow:0 0 0 3px #52a98c1f}.assistant-wide-control{grid-column:1/-1}.assistant-settings-actions{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:18px;padding-top:18px;display:flex}.assistant-settings-actions .primary-button{flex:none}.platform-shell{grid-template-columns:248px minmax(0,1fr);min-height:100vh;display:grid}.platform-sidebar{color:#aebfbb;background:#102a26;flex-direction:column;height:100vh;padding:28px 20px;display:flex;position:sticky;top:0}.platform-sidebar-label{color:#7f9a94;letter-spacing:.08em;text-transform:uppercase;margin:40px 12px 14px;font-size:10px;font-weight:750}.platform-sidebar a{text-decoration:none}.platform-sidebar-note{margin:auto 12px 0;font-size:12px;line-height:1.6}.platform-content{min-width:0}.platform-topbar{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;gap:20px;min-height:72px;padding:16px 34px;display:flex}.platform-account{color:var(--muted);align-items:center;gap:16px;font-size:13px;display:flex}.platform-heading{align-items:end}.admin-heading-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.admin-export-control{flex-direction:column;align-items:flex-start;gap:6px;display:flex}.admin-export-message{max-width:230px;color:var(--muted);font-size:11px}.admin-workspace-search{padding:0 24px 20px}.admin-workspace-search label{margin-bottom:8px;font-size:13px;font-weight:700;display:block}.admin-workspace-search input{border:1px solid var(--line);width:100%;color:var(--ink);background:#fff;border-radius:10px;padding:12px}.admin-workspace-search p,.admin-detail-note{color:var(--muted);margin:10px 0 0;font-size:12px;line-height:1.6}.admin-workspace-open{grid-column:2/-1;justify-self:end}.platform-action-list button{text-align:left;width:100%;font:inherit}.admin-detail-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin:28px 0 22px;display:flex}.admin-detail-heading h2{overflow-wrap:anywhere;margin-bottom:0}.admin-detail-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.admin-detail-card{padding:24px}.admin-detail-card dl{margin:0}.admin-detail-card dl>div{border-top:1px solid var(--line);grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;padding:12px 0;font-size:13px;display:grid}.admin-detail-card dt{color:var(--muted)}.admin-detail-card dd{text-align:right;overflow-wrap:anywhere;margin:0;font-weight:650}.admin-issues-explanation,.admin-issues-count{color:var(--muted);margin:0 24px 20px;font-size:13px;line-height:1.6}.admin-issues-filters{grid-template-columns:minmax(0,1fr) minmax(0,280px);gap:18px;padding:0 24px 20px;display:grid}.admin-issues-filters label{gap:8px;font-size:13px;font-weight:700;display:grid}.admin-issues-filters input,.admin-issues-filters select{border:1px solid var(--line);width:100%;min-width:0;color:var(--ink);font:inherit;background:#fff;border-radius:10px;padding:12px}.admin-issue-list{gap:16px;padding:0 24px 24px;display:grid}.admin-issue-card{border:1px solid var(--line);border-radius:12px;padding:22px}.admin-issue-heading{flex-wrap:wrap;justify-content:space-between;align-items:start;gap:12px;margin-bottom:14px;display:flex}.admin-issue-heading h3{margin:0;font-size:17px}.admin-issue-card p,.admin-workspace-issues p{color:var(--muted);font-size:13px;line-height:1.6}.admin-issue-next{background:var(--canvas);border-radius:8px;padding:12px}.admin-issues-empty{text-align:center;color:var(--muted);padding:28px 12px}.admin-issues-empty h3{color:var(--ink);margin:14px 0 10px}.admin-workspace-issues{margin-bottom:20px;padding:24px}.admin-usage-period,.admin-usage-search{gap:8px;font-size:13px;font-weight:700;display:grid}.admin-usage-period select,.admin-usage-search input{border:1px solid var(--line);color:var(--ink);font:inherit;background:#fff;border-radius:10px;padding:10px 12px}.admin-usage-search{max-width:440px}.admin-usage-note{color:var(--muted);margin:0 0 24px;font-size:13px;line-height:1.6}.admin-usage-chart,.admin-usage-workspaces{margin-top:22px;padding:24px}.admin-usage-chart h2,.admin-usage-workspaces h2{font-size:19px}.admin-usage-chart svg{width:100%;height:auto;margin-top:20px;display:block}.admin-usage-legend,.admin-usage-dates{color:var(--muted);flex-wrap:wrap;justify-content:space-between;gap:18px;font-size:12px;display:flex}.admin-usage-legend{justify-content:start}.admin-usage-legend .incoming{color:var(--forest-2)}.admin-usage-legend .outgoing{color:var(--amber)}.admin-usage-chart details{margin-top:22px}.admin-usage-chart summary{cursor:pointer;font-size:13px;font-weight:700}.admin-table-scroll{margin-top:18px;overflow-x:auto}.admin-usage-table{border-collapse:collapse;text-align:left;width:100%;font-size:13px}.admin-usage-table th,.admin-usage-table td{border-bottom:1px solid var(--line);padding:14px 12px}.admin-usage-table thead th{color:var(--muted);white-space:nowrap;font-weight:600}.admin-usage-table tbody th{overflow-wrap:anywhere;min-width:150px}.admin-workspace-issues>div{border-top:1px solid var(--line);padding-top:16px}.platform-refresh-note{border:1px solid var(--line);color:var(--muted);background:#ffffffb8;border-radius:999px;padding:10px 14px;font-size:13px;font-weight:800}.platform-grid{grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);gap:22px;margin-top:22px;display:grid}.platform-workspace-list,.platform-action-list{gap:12px;padding:0 24px 24px;display:grid}.platform-workspace-row{border:1px solid var(--line);border-radius:22px;grid-template-columns:44px minmax(0,1fr) auto auto;align-items:center;gap:16px;padding:16px;display:grid}.platform-workspace-row>div{overflow-wrap:anywhere;gap:4px;min-width:0;display:grid}.platform-workspace-row small,.platform-workspace-row dt{color:var(--muted);font-size:12px}.platform-workspace-row dl{gap:18px;margin:0;display:flex}.platform-workspace-row dl div{text-align:right;gap:3px;display:grid}.platform-workspace-row dd{margin:0;font-weight:900}.workspace-health{white-space:nowrap;border-radius:999px;padding:8px 10px;font-size:12px;font-weight:900}.workspace-health.success{color:#167052;background:#ddf6ed}.admin-activity-actor{overflow-wrap:anywhere}.admin-support-notes{padding:24px}.admin-support-note-list{gap:12px;margin:20px 0;display:grid}.admin-support-note{border-top:1px solid var(--border);padding-top:12px}.admin-support-note-body{white-space:pre-wrap;overflow-wrap:anywhere}.admin-control-reason{gap:8px;margin:16px 0;font-size:13px;font-weight:600;display:grid}.admin-control-reason textarea{border:1px solid var(--border);min-height:85px;font:inherit;resize:vertical;border-radius:10px;padding:12px}.workspace-health.configured{color:#405874;background:#edf1f6}.workspace-health.attention{color:#96630d;background:#fff1d6}.workspace-health.setup{color:#a13f22;background:#ffe8df}.platform-access-panel{place-items:start;gap:14px;max-width:760px;padding:24px;display:grid}.settings-action-card.compact{padding:14px}@media (width<=1020px){.platform-grid,.platform-workspace-row{grid-template-columns:1fr}.platform-workspace-row dl{justify-content:space-between}.admin-workspace-open{grid-column:auto}}@media (width<=760px){.admin-detail-grid,.admin-issues-filters,.platform-shell{grid-template-columns:1fr}.platform-sidebar{gap:18px;height:auto;padding:20px;position:static}.platform-sidebar-label,.platform-sidebar-note{display:none}.platform-topbar{padding:16px 20px}.platform-account>span{display:none}.platform-heading{flex-direction:column;align-items:start;gap:16px}}.admin-task-form{gap:16px;margin-block:20px;display:grid}.admin-task-filters{flex-wrap:wrap;gap:16px;margin-block:20px;display:flex}.admin-task-filters label{flex:1;gap:8px;min-width:160px;display:grid}.admin-task-filters input,.admin-task-filters select,.admin-task-form input,.admin-task-card select{border:1px solid var(--line);color:inherit;font:inherit;background:#fff;border-radius:8px;max-width:100%;padding:10px}.admin-task-card{overflow-wrap:anywhere;padding:20px}.admin-task-overdue{color:#9a4c12}.admin-ai-summary{background:var(--surface-soft,#f4f8f6);overflow-wrap:anywhere;border-radius:12px;margin-block:16px;padding:16px}